Clear answers for a difficult time
What do I do if my loved one died at home?
If they were under hospice care, call the hospice nurse first and then us. Otherwise, call 911. Once authorities release your loved one, we handle the transfer, day or night.
How much does a cremation cost?
Our direct cremation starts at $775 and includes transfer, permits, cremation and a temporary urn. See all packages and add-ons on our services page.
How long does a cremation take in Florida?
Florida law requires a 48-hour waiting period and medical examiner approval. Ashes are usually ready 7 to 10 days after the passing. You can follow every step in the family portal.
How many death certificates do I need?
Usually 4 to 8: banks, life insurance, Social Security, pensions, property and vehicles each tend to require a certified copy. We order them for you from the Florida Department of Health.
Can you send the body or ashes to another country?
Yes. We handle repatriation to Mexico, Central & South America and the Caribbean, including the consulate, the airline and the receiving funeral home.
Can I pay in installments?
A deposit reserves the service and the balance is due before the ceremony or release. We accept card, Apple Pay, Google Pay, Zelle, cash and assigned insurance policies.
Can the service be livestreamed?
Yes. With our livestream, family and friends anywhere can join the service, and we give you the recording.
Can I scatter ashes at sea?
Yes, at least 3 nautical miles from shore under EPA rules. We arrange the boat, with or without family aboard, and provide a certificate with coordinates.
Need to talk to someone now?
A funeral director will answer in English or Spanish, at any hour.